Friday, September 04, 2009

Lifetime ended: RTX puts a stop to the Cordless USB DualPhone

I wondered earlier why RTX updated the FAQs with untrue information, so I started an inquiry and here is the answer I received:


"
If you have Vista, MAC, UNIX or LINUX systems on your computer it is not sure that it will work, this product is an old product, which was produced before these things came on the marked.

You can only use Windows XP/2000/2003-server with the product.


This product is no longer being tested or produced, and therefore we cannot do the support on something we have not tested.
"


A few notes:

-Truly, it has not been certified to work with Skype 4.1 but it works (There has not changed too much things that would break the support of the DualPhone API interface)

They also should give credit to the previous product manager Carsten Helmuth because thanks to him the Dualphone Suite was fixed for working with Windows Vista (32 bit and 64 bit) as you can see the progress documented by the release notes log PDF.

So their statement that the DualPhone has never been tested under Windows Vista is wrong.

that means as soon as it doesn't work in newer Skype versions and/or Windows 7 X64, I need a new Skype USB/DECT phone.

RTX puts an end to an awesome Skype phone product, the first DualPhone that was really awesome and professional but also affordable to the Skype freaks that wanted something sophisticated.

2004 is where it started, 2009 is maybe where it will end.

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