I do not want to quote it completely due to various reasons.
Here is just a small snippet with the most important things:
The ICQ Focus Group was never shut down and in fact we have just uploaded a new survey regarding the 2Way SMS service. The Focus Group wasn't updated lately due to the re-design of our new Web site but we have plans to upgrade it and make it a better tool for our users to post their opinions and share with us their views of ICQ current and future developments.
which basicly tells us: ICQ Support keeps being closed but ICQ Focus Group will return! So, I will start to complain a lot about the missing ICQ support once it's back! :)
Links:
-closed ICQ Support Ticket Center
-ICQ Focus Group
-ICQ Survey Center
Technorati Tags: ICQ, support
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Wanna discuss this post? Then do it in my forum! :)
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No more ICQ Support? Get active! Complain now!
5 comments:
Hi,
Thank you for your wonderful blog. I found your site as I was looking for complaint letter samples. I have also found an excellent source of consumer complaints and actual complaint letter to companies.
Regards,
Mike P.
@Mike: I already knew this one. It's indeed very good! :)
You are talking about Complaint Letters. That is quite an important issue. These letters are the weapon of the customers, since the telephone talk can not be witnessed; a letter is an evidence of your dissatisfaction. Many people though do not know how to write them correctly. Personally I learned how to write these letters from www.pissedconsumer.com. Here you can find out the tips which make complaint letters work.
@ Sharlotte: Thanks for your hints!
hm... really like this thread..
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